Privacy Policy
Updated 12/09/2019
Vehicle Improvement Products Ltd Privacy Notice
We take the
matter of privacy issues very seriously and we will only use information we
collect about you in accordance with the Data Protection Act 1998 and General
Data Protection Regulations 2018.
You must not
use this website or our services if you do not accept this Privacy Policy.
Our
contact details
Vehicle
Improvement Products Ltd
T/A
VIP Motorsport
Address: Unit 14, Dutton Green, Little Stanney, Chester,
CH2 4SA
Email
Address: sales@vipmotorsport.co.uk
Telephone:
0151 356 4444
Main
Point of Contact: Neil Ireland, Director
What type of information we have
The
information we collect about you when you place an order or register an account
on our site will include your name, e-mail address, delivery address, billing
address and the last four digits of your debit/credit card if payment is made
using that option on our website. We use this information in order to process
orders and run your account, marketing, market research and analysis and to
notify you of the status of the order.
We also ask
you for your telephone number which would enable us to contact you quickly
about your order or account, should we need to.
How
we get the information and why do we have it
We collect the aforementioned
information from your account, if one is registered, and orders placed on our
website.
Under the General Data Protection
Regulation (GDPR), the lawful bases we rely on for processing this information
are:
(a) Your consent. You are able to remove your consent at any time. You
can do this by contacting us on 0151 356 4444 or emailing sales@vipmotorsport.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
What
we do with the information
We use this data to send
updates regarding the status and delivery of your orders, to improve the
content, design and functionality of our website and to understand the buying
behaviour of our registered users
We do not sell trade or rent
your personal information (data) to others. In order to ensure delivery of your
items is done efficiently we may provide a contact telephone number or email
address to a courier delivering your goods to you on our behalf, as well as the
delivery name and address.
Please rest assured that these
reputable companies or individuals are not permitted to use this information
for any other purposes and they are also required to process any such data in
accordance with the Data Protection Act 1998 and General Data Protection
Regulations 2018.
How we store your information
We care about the information you
provide to us when placing an order and registering an account with us, and as
such we take every step possible to ensure that your data is secure and
protected while in our possession. Any names, addresses, email addresses and
telephone numbers provided by you are stored on our secure website and then are
also stored in our secure cloud based accounts system.
We do not keep any card details,
card payments are processed on our website via Worldpay so can only ever see
the last four digits of the card number on the Worldpay system. Any payments made using PayPal are handled by
PayPal, only the email address relating the PayPal account used would be
visible to us.
We will only keep the data you give us as long as it is required to
complete the activity for which it was given or for legitimate business/legal
reasons
Your
data protection rights
Under data protection law, you
have rights including:
Your right of access - You have the right to ask us
for copies of your personal information.
Your right to rectification - You have the right to ask us to
rectify information you think is inaccurate. You also have the right to ask us
to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to
erase your personal information in certain circumstances.
Your right to restriction of
processing - You
have the right to ask us to restrict the processing of your information in
certain circumstances.
Your right to object to processing - You have the the
right to object to the processing of your personal data in certain
circumstances.
Your right to data portability - You have the right to ask that
we transfer the information you gave us to another organisation, or to you, in
certain circumstances.
You are
not required to pay any charge for exercising your rights. If you make a
request, we have one month to respond to you.
Please contact us at sales@vipmotorsport.co.uk, 0151 356
4444 or in writing at Unit 14, Dutton Green, Little
Stanney, Chester, CH2 4SA
if you wish to make a request.
How
to complain
You can also complain
to the ICO if you are unhappy with how we have used your data.
The ICO’s
address:
Information
Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303
123 1113